Reading Hospital
IT Applications Director-Epic Revenue Cycle (relocation, sign on bonus)
At a glance
Location: US-PA-Reading Map
Posted: 03/25/2020
Closing: 04/24/2020
Degree: 4 Year Degree
Type: Full-Time
Experience: Not Specified
Reading Hospital
Job description

Are you a high-energy, customer focused healthcare leader who refuses to settle for good enough? Be empowered to steer progress and translate your passion for transformation into a pivotal leadership position. Seize this chance to make your mark as healthcare continues to change.

About Tower Health

Tower Health is a thriving regional health system in Southeastern Pennsylvania comprised of six hospitals and over 11,000 team members. Tower Health hospitals offer a dedication to care excellence and professional recognition that includes a Level I Trauma Center accredited hospital, Magnet® designation, HIMSS Stage 7, and many other accolades. Elevate your career by leading an applications team in a progressive health system committed to Advancing Health and Transforming Lives. Join the transformation.


The Applications Director is a full time position with Reading Hospital Tower Health in West Reading, Pennsylvania. Relocation is offered for this position. 

The Day-to-Day

Your leadership as Applications Director will be vital in driving transformation and the evolution of the Epic electronic health record with Epic revenue cycle teams. Your contributions may include:

  • Initiating and achieving change by planning, brainstorming, and unflinchingly challenging the status quo.
  • Providing and fostering exemplary provider-centric customer focus.
  • Engaging and empowering the user community proactively through cultivating strong relationships and advanced redesign and standardization of technology.
  • Leading and developing a team to enhance and support assigned applications. Playing a major role in engagement, development, staffing allocation, performance appraisals, and pay reviews of staff.
  • Evaluating, planning, coordinating, and supervising activities related to the design, development, implementation and maintenance of assigned applications.
  • Delivering solutions that ensure compatibility and integration with hospital strategies and business plans while establishing standards and guidelines for improving the applications development process.
  • Establishing effective communication across technical and non-technical departments to identify key plan tasks and due dates. Participating in planning and managing project schedules and budget and ensuring that technical projects follow those plans.


  • Relevant experience in a hospital setting is paramount to success. Experience in hospital applications management or leading teams in operations with an understanding of a broad cross-section of revenue cycle processes and data/terminology. 
  • Applications leadership experience with any major HIT vendor (Epic, Siemens/Cerner, McKesson, MEDITECH, etc.) is required. Epic experience preferred. 
  • An understanding of systems development life cycle required. Proven ability to understand, analyze, design, and problem solve process/workflow and develop creative solutions.
  • Demonstrated ability to listen to and understand the needs of different groups, make persuasive presentations, inspire employees, effectively negotiate with a wide variety of stakeholders, sell ideas, influence others, and lead change in a collegial manner.
  • Ability and proven success in effectively interacting and building relationships with individuals at all levels (direct reports, peer level, C-suite, providers, department leaders, vendors, etc.).
  • Track record of strong customer focus. Empathy, collaboration, and consensus building are key for this position.
  • Excellent written, verbal and interpersonal skills. Demonstrated ability to convey information clearly, accurately, and timely in consideration of audience and medium. Proficiency with MS Office suite required.
  • Strong organizational and critical thinking skills with demonstrated attention to detail.
  • Excellent communication and interpersonal skills.
  • Education: Bachelor's Degree. Combination of relevant education and experience may be considered in lieu of degree.


IT Applications Director-Epic Revenue Cycle (relocation, sign on bonus)