eXcell
IT Support Technician
At a glance
Location: US-TX-Houston Map
Posted: 04/22/2021
Closing: 05/21/2021
Degree: Not Specified
Type: Contractor
Experience: At least 2 year(s)
eXcell
Job description
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
 
We are currently looking for a Support Technician to work onsite at our client's office in Houston to assist the technology team as they prepare for employees to return to the office.

3-Month Contract with Possible Extension  Hours 8:30 am-5:30 pm, Monday through Friday —
 
Overview:
  • Help with hands & feet user support for staff returning to work after pandemic restrictions are eased
  • Help connect peripherals – docking stations, keyboards, mouse, monitors, and headsets (inventory is available in-house)
  • Resolve simple connectivity requests – Wi-Fi connectivity and LAN port issues
  • Resolve display issues with multiple monitors
  • Coordinate with facilities team for moving equipment between floors (just 1 campus building)
  • Floor walks to track & resolve issues raised by users (typically on a whiteboard stationed on every floor)
Qualifications:
  • Must be proficient with Windows 10 
  • Ticketing system experience (ServiceNow preferred)
  • Previous end user face-to-face experience in an enterprise environment
  • Excellent communications skills
  • Professional demeanor 
  • Ability to start ASAP and see contract out
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Job requirements
 
IT Support Technician