Ultimate
Inbound Customer Service
At a glance
Location: US-MN-Chanhassen Map
Posted: 11/19/2019
Closing: 12/18/2019
Degree: Not Specified
Type: Seasonal/Temp
Experience: Not Specified
Ultimate
Job description
You will be working on a data breach (like the Target Red Card), using a script to answer questions and concerns for individuals that were affected. This is a good way to get some office experience and also gives candidates a chance to make some money between permanent positions. This is NOT on the bus line, so candidates need reliable transportation and a reasonable commute (Position: Inbound Customer Support Rep
  • Handle 60+ inbound calls per day on average
  • The Contact Center Representative handles calls from customers and provides professional, courteous and accurate information
  • Answering questions from policy holders regarding a data breach and giving additional information
  • Looking for attention to detail, being able to multi task and comfortable reading from a script
  • This is an entry level position
  • Must be empathic and understanding to policy holders
  • Pay rate: $15/hr  ($16/Hour if Bilingual Spanish)
  • Coverage needed:
    • Shifts between 7a-10p, Mon-Fri
    • Shifts between 7a-7p, Sat & Sun
  • Start Date: November 21st - unofficially per client as waiting on their client's go ahead
  • Location: Chanhassen, MN
  • Temp: 2-3 months approx.
  • Training is paid
  • Training length is TBD
  • Possible chance to be hired permanent following the project
  • Candidates complete onboarding and new hire paperwork from Bloomington Ultimate Staffing office
  • No commission opportunity


 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Inbound Customer Service