Wilbur-Ellis Company
Inside Sales Manager (St. Joseph, MO)
At a glance
Location: US-MO-Saint Joseph Map
Posted: 01/31/2020
Closing: 02/28/2020
Degree: 4 Year Degree
Type: Full-Time
Experience: Not Specified
Wilbur-Ellis Company
Job description

Do you possess a broad understanding of the animal feed industry? Do you have significant industry-related work experience in sales? Can you develop strong work relationships with customers, suppliers, and co-workers? Are you a creative thinker who can work autonomously to build a strong business? If you said yes to all of these questions, AND, you are detail-oriented with a solid understanding of the technical nature of sales, we want to hear from you!

For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!

General Purpose and Scope of Position:

The Inside Sales Manager (ISM) will lead a team of customer service specialists that will drive achievement of the annual sales budget, while actively participating in a small, collaborative team environment. He/she will leverage their extensive background (training, work experience, technical expertise) in inside sales and customer service for immediate impact. The ISM will build/expand relationships with current customer key stakeholders and industry influencers for long term success, positioning the WE portfolio as the brand of choice. He/she will develop and execute an inside sales plan aimed to position Wilbur Ellis Nutrition as the leading pet food additive and ingredient solution provider. He/she will also focus on improving our customer service processes by focusing on delivering a world-class experience from order to invoice and beyond. WE team members will work together to identify market trends/needs and contribute to the overall business plan for the long-term success of the business.


  • Bachelor’s degree in a relevant industry-related field preferred (ex: animal science, nutrition, marketing, business management)
  • Significant industry-related work experience; Ideally 3-5+ years in a supervisory role
  • Successful track record (demonstrable over a sustained period) in a results-driven hands-on role where managing, leading and implementing inside sales and customer service strategies
  • Existing network in the pet food and rendering industry
  • Expertise in leveraging CRM systems and sales pipelines
  • Willingness to travel domestically up to 20% of the time, including overnights


  • Ability to work well independently and in teams
  • Excellent communication, presentation, and leadership skills


  • Develop and implement a plan to achieve the sales budget and targeted individual products/programs
  • Develop and implement customer service strategy and processes to create a world-class customer experience from order to invoice.
  • Build & maintain relationships with high priority end-users and industry influencers with our customer base to drive product sales
  • Provide product training, technical support, and stewardship, as well as participate in industry events to support the business and the business objectives
  • Collaborate with team members to maximize business results in both the short and long term in areas such as marketing, customer support, supply chain and regulatory
  • Build the WE brand into the position of market leadership in the market
  • Identify new opportunities for WE to participate in the market with existing and future products/services
  • Utilize KPI’s regularly to monitor/report progress toward goals and report on processes, competitors, market conditions, etc
  • Identify and leverage market influencers
  • Provide territory sales forecasts
  • Comply with all WE policies

Compensation and Benefits:

  • Competitive annual salary (to be determined based on experience and other factors)
  • All applicable company benefits

If you are currently a Wilbur-Ellis employee, please notify your Manager before applying for this position. Thank you!


Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed, and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over ninety-three years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit and a dedication to quality work, our customers and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Inside Sales Manager (St. Joseph, MO)