SGS North America
Manager, Business Development and Sales
At a glance
Location: US-FL-Miami Map
Posted: 01/17/2022
Closing: 02/16/2022
Degree: 4 Year Degree
Type: Full-Time
Experience: Not Specified
SGS North America
Job description

Company Description  

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description  

Trade Facilitation Services (TFS) is looking for a Sales and Business Development Manager to grow sales of existing services and expand the overall service portfolio of the business.  

TFS provides product verification and certification services to the international trade community. We advise companies about the technical requirements of specific export markets and certify products that meet regulatory requirements of those markets. Meeting the product requirements of a destination country involves product testing, product inspection, facility audits, review of product technical standards and product documentary reviews. 

The benefits of our services are that we keep consumers safe, help companies access overseas markets and we create trust between buyers and sellers.

The Sales and Business Development Manager will lead a team of sale representatives and drive product verification and certification sales. This requires:

  • Mentoring the Sales Team.  
  • Proactively implementing sales strategies and working closely with management to execute sales objectives.
  • Monitoring sales performance.
  • Representing TFS externally.
  • Collaborating with operations, marketing, and various global teams. 

Additionally, the Sales and Business Development Manager will be responsible for leading the conceptualization of new services with the support of TFS management team.

The Sales and Business Development Manager is expected to have a clear understanding of the mechanics behind international trade (best demonstrated by exposure to customs authorities, customs brokers or freight forwarders in a previous professional position) and should possess a network of contacts in the North American international trade community.  Furthermore, the Sales and Business Development Manager is expected to have professional knowledge of product conformity certification including product technical standards, testing and inspection.

The role will require international and domestic travel. 

  • With the Business Manager, set sales and marketing strategies to meet the company’s sales target.
  • Recruit, train and develop Sales Representatives and other members of the Sales Team in line with agreed resource plans and objectives.
  • Define and maintain effective sales procedures for lead generation, follow up and closing of sales initiatives.
  • Communicate sales targets and other management KPIs to team.
  • Maintain effective sales performance reporting systems which enable measurement of success.
  • Conduct reviews with sales staff to ensure progress toward targets and KPIs, and to understand training and development needs.
  • Define and monitor individual and group sales reward schemes. 
  • Analyze international trade data to support potential client identification, areas of focus.
  • Determine and attend suitable trade shows in North America.
  • Set trade show sales objectives.
  • Work with international SGS offices to ensure coordinated sales effort. 
  • Monitor costs incurred in sales activities in line with budget, track return on spend and implement best practices.
  • Work with operations to communicate and establish effective delivery in line with customer expectations.
  • Track competitor activity.
  • Proactively lead identification of new opportunities for services that fit within the scope of TFS Services.
  • Prepare market studies in collaboration with TFS management team to assess new business opportunities.
  • Build out new services in collaboration with TFS management
  • Report client complaints and work with management and operational teams to resolution.
  • At all times, comply with SGS Code of Integrity and Professional Conduct.
  • Adhere to internal standards, policies, and procedures.
  • Perform other duties as assigned

  • Bachelor’s Degree or 10 years sales experience relating to international trade.
  • Sales Management experience (+3 years).
  • Business Development experience in an international trade environment (+3 years). 
  • Computer Skills: Proficient in MS Office Suite, including Outlook, Word, Excel, PowerPoint, etc. Must maintain adequate knowledge of technology relating to the position. 

In the course of employment, you will be required to travel to and/or work at a client site.  The company requires employees to be vaccinated against COVID-19 in order to travel commercially and many clients require visitors performing work at their locations to be vaccinated.  Therefore, this role requires a candidate who is fully vaccinated or will be prior to an anticipated start date.  The successful candidate will be required to provide proof of having received a COVID-19 vaccination.

The company will provide a reasonable accommodation upon request after an offer is extended.

Additional Information  

    SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. 

    This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. 
    If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

    Manager, Business Development and Sales