Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
The Marketing Specialist/Operations is responsible for the management of all assigned systems and procedures that support Marketing Operations expense and administrative processes. The Specialist assists with ad hoc requests as necessary and provides a first-line point of contact for the Marketing Team’s expense management practices.
Duties include: general team operational support, expense process management for daily and periodical expense operations, analytics and reporting.
Marketing team expense management:
Establish oneself as a subject matter expert and first point of contact for internal team expense questions relating to expense tools (e.g. Workamajig) and process/policy
Manage Marketing Invoices mailbox and action as necessary.
Process invoices, check requests, payment inquiries, new vendor documentation and other submissions as applicable for electronic submission to accounts payable
Onboard and liaise with new and existing vendors.
Serve as Marketing Team consult and liaison with Accounts Payable
Manage the formatting/distribution/reconciliation of monthly summary bill reports; become a subject matter expert and point of contact for the team in order to address any questions (e.g., Staples, Merrill, Magnolia, Verizon, etc.)
Assist team expense lead with budget tracking/reporting and monthly close package as needed;
Create and maintain dashboards and analytical reporting as assigned
Manage/audit of travel planning and expense reporting based on budget guidelines and company policies
Maintain and reconcile department purchase card (PCARD)
Other special project support as assigned
Education - BA/BS in marketing, business, communications or other related field.
Five+ years of experience in progressively expanding operational/financial analytic roles.Experience in supporting diverse, virtual and office-based marketing teams preferred.
Understanding of expense practice management processes.Knowledge of Workamajig a plus.
Experience maintaining and continually evolving / documenting operational process.
Strong written and oral communication skills.
Fully proficient with MS Office and especially Excel.
Strong problem-solving skills.
Strong interpersonal skills and ability to work flexibly and effectively manage multiple stakeholder priorities.
Commitment to quality results, flawless execution and continuous improvement.
Analytical, disciplined individual with exceptional attention to detail.