Waldorf Astoria Hotels & Resorts
- Meeting Concierge
At a glance
Location: US-LA-New Orleans Map
Posted: 08/13/2019
Closing: 09/12/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

The primary responsibility of the Meeting Concierge is to serve as the liaison for the Group Customer and expedite the response for any of their needs. The majority of the Meeting Concierge' time will be spent in the meeting space, however, they should also be able to facilitate any customer requirements with other operating departments (e.g., banquets, front
office, housekeeping, engineering, outlets). The Meeting Concierge work schedule will be adjusted weekly to coincide with the upcoming groups, taking into consideration pre-convention meetings and the unique needs of each group. In most instances, the customer is best served by having the Meeting Concierge on the floor at least one hour prior to meeting start times to ensure set-ups are correct, but this may change during the course of the program.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


Meeting Concierge