PennyMac
Mortgage Insurance Servicing Specialist I
At a glance
Location: US-TX-Fort Worth Map
Posted: 11/17/2019
Closing: 12/16/2019
Degree: 2 Year Degree
Type: Full-Time
Experience: Not Specified
PennyMac
Job description

The Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies.

Job Description
  • Process job functions in accordance with established (Service Level Agreement) SLA
  • Research and analyze consumer accounts in order to respond to inquiries
  • Responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account
  • Meet outlined production and quality standards
  • Obtain appropriate management approvals for escalated issues or disbursements
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following:
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Must have strong written and verbal communication skills
  • Must have good business mathematical skills
  • Ability to work in a team environment
  • Must be a strong team player
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Financial Services and, if possible, mortgage industry experience preferred
Years of Experience: 1 Education: Associate's Degree
Mortgage Insurance Servicing Specialist I