PennyMac
Mortgage Loan Officer
At a glance
Location: US-FL-Tampa Map
Posted: 10/17/2019
Closing: 11/16/2019
Degree: 4 Year Degree
Type: Full-Time
Experience: Not Specified
PennyMac
Job description

New Loan Officer/ Originator role: Responsible for assisting new customers as well as existing PennyMac customers from our Servicing Portfolio telephonically with their current and future mortgage needs.  Each licensed Loan Officer is provided inbound/outbound leads to service in accordance with PennyMac policies, procedures and lending guidelines.

Job Description
  • Consult with clients about current and future needs to help them achieve their financial goals
  • Advise and educate clients on the home-buying or refinance process and how to better manage their mortgages
  • Assist clients through the loan process from application to closing
  • Originate Mortgage Loans via telephone sales presentations
  • Meet loan production goals through proactive and responsive telephone presentations and pipeline management activities
  • Identify current customer needs and provide sound guidance for product solutions
  • Able to devise and implement business plans to meet production goals
  • Counsel new and existing borrowers on mortgage loan solutions
  • Recommend loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards
  • Apply transaction-appropriate pricing in accordance with company guidelines and pricing policy
  • Ensure complete borrower satisfaction
  • Operate as a key point of contact during the loan process including responsibility for updating the borrower(s) on loan status, reviewing disclosures with borrower(s) and reviewing loan documents with borrower(s)
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following:
  • Various work backgrounds and experience levels – prior lending experience helpful, but not a requirement
  • Sales and service-oriented
  • Demonstrated competency in meeting customer service standards
  • Ability to work in a dynamic and fast paced environment
  • Ability to work both independently and as a team player
  • Passion, great communication skills, self-motivation, positive attitude and competitive spirit
  • Strong oral and written communication skills
  • Strong presentation and sales skills with the ability to apply them via telephone
  • Strong organizational skills
  • Ability to multi task
  • PC proficiency, with knowledge of MS Office tools, loan origination software and loan servicing software
Years of Experience: 3 Education: Bachelor's Degree
Mortgage Loan Officer