Bigelow Management
- Night Auditor
At a glance
Location: US-TX-Dallas Map
Posted: 11/19/2019
Closing: 12/18/2019
Degree: High School
Type: Full-Time
Experience: At least 3 year(s)
Job description

Bigelow Management is a real estate management and development company headquartered in Las Vegas, NV managing real estate properties (Budget Suites of America) built and acquired by the same family Company for over 45 years. Currently manages 7,158 apartments located in Las Vegas, Phoenix, Dallas, Fort Worth, Irving, The Colony, Grand Prairie, Lewisville, Addison, and San Antonio.

We are currently hiring a Night Auditor to work at our Dallas, TX location. The hourly rate for this position is $17.00. Applicants must be willing to work 3:00 PM to 11:30 PM.

We offer great benefits including medical, dental, vision, long term care insurance, life insurance, paid vacation and sick time, 9 paid holidays, and 401K plan with company match. 



Responsibilities

 Post charges, process payments, closing paperwork, balance, and make corrections to customer accounts as needed

 Complete audit reports

 Maintain daily logs

 Welcome, greet, interact with, and assist guests in a professional manner

 Provide excellent service within the property's service standards

 Exhibit a professional demeanor and willingness to assist all guests whenever possible

 Answer property questions; provide accurate information regarding rooms

 Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities

 Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

 Ensure the privacy and confidentiality of guests

 Register and assign rooms to guests

 Control and issue keys to rooms

 Verify correct charges and credits are posted to the corresponding guest folio

 Collect all required guest profile information during check-in process

 Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift

 Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management

Job requirements

 3-5 years experience in a similar role

 A high school diploma or GED required

 Availability to work 3:00 PM to 11:30 PM

 Bi-lingual English/Spanish a plus

 Perform other job related duties as assigned

 High standard of integrity and professionalism is required at all times

 Drug free at all times


Night Auditor