Tower Health
Outpatient Service Coordinator-STC
At a glance
Location: US-PA-Philadelphia Map
Posted: 10/20/2020
Closing: 11/19/2020
Degree: High School
Type: Full-Time
Experience: At least 3 year(s)
Tower Health
Job description

About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.


  • Job Summary:

    Performs all levels of front desk and billing functions, which encompasses patient scheduling, registration and charge entry

    -Answering multi-line telephone calls

    -Task accurate messages to the physician in a timely manner

    -Scheduling appointments

    -Accurate collection of all demographic and insurance information

    -Entering all updated information into the billing system

    -Collect and record all co-payments and monies

    -Print all insurance verifications and batch billing

    -Monitor the sign –in sheet and assist with patient flow process to ensure that each medical provider

    -Has a patient in an effort to maximize physician productivity

    -Assist with the collection of monthly reports

    -Assist with the batching of all billing forms and making deposits on a daily basis

    -Generate referrals

    -Translation as needed

    -Must be able to multitask, work independently and as a team


  • High school diploma or equivalent preferred
  • Two (2) or three (3) years of experience working in a medical office
  • Bilingual (Spanish) preferred
Outpatient Service Coordinator-STC