Reading Hospital
Outpatient Service Coordinator
At a glance
Location: US-PA-Reading Map
Posted: 06/14/2021
Closing: 07/13/2021
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Reading Hospital
Job description

Our Mission:

Tower Health Medical Group (THMG) is the region's premier physician-directed, multi-specialty group of health care professionals who participate with Tower Health in managing population health and promoting wellness, delivering health care that is readily accessible, compassionate, and of the highest quality and value, and engaging in clinical research and the education of health care professionals and our communities.

Our Vision:

Inspired by passionate leadership, driven by innovation and enabled by technology that seamlessly connects providers and the population whose wellness they promote, THMG will be the region's multi-specialty healthcare group of choice for patients, providers, staff and the region's employers, delivering both high quality and value; a leader in clinical education and research.

Our Values:
  • Respect for all individuals and benefits of teamwork.
  • A culture of enthusiasm, pride and optimism.
  • Relationships based on integrity, trust and compassion.
  • Initiative and flexibility to define our future
  • Commitment to access and superior service
  • Providing integrated care that is efficient, cost effective and of high quality.


-Provides a full range of front desk operations in a busy primary care practice (e.g. registration, scheduling, filing, etc.).

-Registers patients in timely and efficient manner.

-Verifies patient demographics at each office visits.

-Ensures that guardianship is verified, obtains consent to treat minor if parent did not present for appointment(s). Also obtains identification, adoption/foster care documentation as needed.

-Represent a positive and professional image of the practice to the patients, families, community and institution through personal and telephone contact.

-Schedules/confirms patient appointments via scheduling/registration system.

-Records, communicates and delivers messages ensuring accuracy and timeliness.

-Provides clerical functions, as needed, for the practice.

-Reconcile daily fee slips as needed.

-Performs charge entry as needed.

-Receives, greets, directs and/or escorts patients, family members, visitors, physicians and hospital personnel as needed in a friendly and courteous manner.

-Provide customer service to patients, families, physician and colleagues as needed.

-Answer multi-line telephone




Education Requirements
  • High School Diploma or GED

  • Administrative/Customer Service in a medical setting preferrred

Required Skills
  • Excellent Communications Skills
  • Medical Terminology
  • Organizational Skills
Outpatient Service Coordinator