The PMO Leader role has four key facets that include but are not limited to the responsibilities listed below:
- Sees future opportunities at the end of a project’s life cycle and takes action to add more value to a client and create avenues for revenue and profitability growth.
- Supports revenue growth activities (e.g., RFPs, sales efforts, meeting/exceeding billable hours, etc.), may or may not have formal revenue goals.
- Participates in cross-selling Segal services and facilitating involvement of other Segal CRMs, consultants and Business Developers as needed.
- Engages the client organization at multiple levels to discuss strategy, approach, deliverables and manage expectations regarding outcomes and their timing.
- Leadership responsibility for the development of people and resources to include other M&A project managers, client resources, third party resources, etc. involved in the delivery of HR solutions for other HR work streams.
- Project leadership that includes but may not be limited to:
- Project goal setting, planning, scheduling and monitoring,
- Developing project methods, templates, tools and techniques,
- Providing multi-project management leadership,
- Communication, problem-solving and conflict resolution with project teams, colleagues and clients/stakeholders,
- Applying client organizational learning and knowledge to both the strategic and tactical aspects of project leadership to include sharing knowledge with others,
- Managing client interactions and engage as required during the project life cycle,
- Developing data/report protocols that includes defining the cadence for data gathering, synthesizing and disseminating.
- Change agent and communications (oral/written).
- Designs and develops project life cycles (i.e., methods, templates, tools and techniques).
- Providing thought leadership to the integration of HR functions and workforce optimization.