Part-Time Document Coordinator - Percepta
At a glance
Location: US-MI-Dearborn Map
Posted: 07/26/2020
Closing: 08/25/2020
Degree: High School
Type: Full-Time
Experience: Not Specified
Job description

Expect more than a job!

Our values are the heartbeat of our organization and we live, breathe and play by them every day. Join our team as a Part-Time Document Entry Coordinator and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect:

Culture of Service - to be treated like you are the customer from day one

  • Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges value in your contributions
  • Respect – a team that is accountable, dependable and gives you their full attention
  • Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others and the organization
  • Careergrowth and lots of learning opportunities for aspiring minds
  • Diversity - be a part of our growing diverse and community-minded organization that is all about having fun
  • Competitive compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs include incentives and promote physical, mental, and financial wellness.

Position Summary

The Document Entry Coordinator is responsible for mail processing and imaging, which includes, but is not limited to, preparing, scanning, and indexing incoming ESP, ESC, and FOC documents.

Duties and Responsibilities

  • Route correspondence to the appropriate work queues

  • Process incoming checks from customers or dealers appropriately

    • Secure checks until direction received from Admin team

    • Prepare bank deposit or check return letter

    • Print mail customer letters

  • Prepare, scan, and index white mail received from FLP PO Box

  • Mail monthly Dealer Reserve and Dealer Walkaway Statements

  • Create and administer supplier codes

  • Work with FLP Admin Manager to ensure check amounts in IMS5 system are verified

  • Learn Ford Lincoln Protect (FLP) business and support Program Liaisons as needed

  • Identify process improvements and best practices as needed.

  • Complete additional tasks and projects as assigned.


High school diploma or equivalent required.


  • Basic computer skills

  • Basic clerical skills

  • Fundamental knowledge/experience working in Microsoft Excel

  • Familiarity with printing/scanning functionality

  • Teamwork/Collaboration.

  • Strong organization skills

  • Excellent attention to detail

  • Data Entry skills.

  • Time Management skills.

  • Displays professionalism and a positive attitude.

  • Ability to effectively communicate with customers, managers and peers.

Percepta is an Equal Opportunity Employer.

Part-Time Document Coordinator - Percepta