Cardinal Health
Pharmacy Technician
At a glance
Location: US-TN-Nashville Map
Posted: 10/04/2019
Closing: 11/03/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Cardinal Health
Job description

What Individualized Care contributes to Cardinal Health


Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go.


Accountabilities

  • Effectively handle general concerns and questions from clinic customers & escalate as needed
  • Be a resource to host training webinars for new MMS Pharmacy online customers
  • Effectively promote the benefits of using a specialty pharmacy to dialysis customers
  • Understand the relationship between Metro Medical and MMS Solutions and how each entity addresses needs within the dialysis community
  • Be a resource for clinic customers on the policies of MMS, including the ordering & returns process
  • Be responsible for all general tasks in the MMS online ordering system, including setting up new user profiles,  maintaining the SKU inventory, adding new clinics & patients, What’s New Updates
  • Be a backup resource for monthly customer reports
  • Maintains knowledge of and abides by all HIPPA, Board of Pharmacy, and applicable federal and state regulations.
  • Effectively handle general concerns and questions from clinic customers & escalate as needed
  • Be a resource to host training webinars for new MMS Pharmacy online customers
  • Effectively promote the benefits of using a specialty pharmacy to dialysis customers
  • Understand the relationship between Metro Medical and MMS Solutions and how each entity addresses needs within the dialysis community
  • Be a resource for clinic customers on the policies of MMS, including the ordering & returns process
  • Be responsible for all general tasks in the MMS online ordering system, including setting up new user profiles,  maintaining the SKU inventory, adding new clinics & patients, What’s New Updates
  • Be a backup resource for monthly customer reports
  • Maintains knowledge of and abides by all HIPPA, Board of Pharmacy, and applicable federal and state regulations.

What is expected of you and others at this level

  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
  • In-depth knowledge in technical or specialty area
  • Applies advanced skills to resolve complex problems independently
  • May modify process to resolve situations
  • Works independently within established procedures; may receive general guidance on new assignments
  • May provide general guidance or technical assistance to less experienced team members

Qualifications

  • Minimum high school diploma or GED
  • Basic computer knowledge, Microsoft systems
  • Strong communication/customer service skills
  • Ability to be an independent worker and self-directed
  • Ability to sit for long periods of time in a cubicle setting
  • Demonstrate superior customer support talents
  • Ability to prioritize multiple, concurrent assignments and work with a sense of urgency

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Pharmacy Technician