First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data’s Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security
Position Description Overview
Manages the portfolio of projects and/or programs that require actions. This management responsibility includes ensuring engagement of departments within Business Unit, Application Development, and/or input from Subject Matter Experts (SMEs). In addition, the Portfolio Manager works with both App/Dev and other PMO’s, and the Corporate Project Control and Assessment Office to ensure the prioritization of the divisions portfolios (GFS, GBS, NSS or Corp) are alignment with the organization’s strategic objectives. Responsible for the Key Performance Indicators reporting and data hygiene of the portfolio; to include defect clean up and ad hoc reporting.
- Manages the portfolio of projects and/or programs that require actions. This management responsibility includes ensuring engagement of departments within Business Unit and/or input from Subject Matter Experts (SMEs). In addition, the Portfolio Manager works with both App/Dev and other PMO’s to ensure the prioritization of the divisions portfolios (GFS, GBS, NSS or Corp) are alignment with the organization’s strategic objectives. Evaluate the input of projects/work requested and ensure that the appropriate resources are engaged for the work. Requires frequent contact with both internal customers and product requestors.
Scope of Job
1. Develop • Act as a process owner of the project submission, process adherence and prioritization process for projects • Assist with the development of and adherence to the project portfolio model. • Institutionalize and maintain the project submission and prioritization process. 2. Measure portfolio health, status, and variances against a baseline 3. Maintain the portfolio on an ongoing basis to include, but not limited to, existing and pending projects, portfolio change control, strategic alignment, ensuring all projects add value, and portfolio insights and recommendations, 4.Facilitate and evaluate project selection and prioritization and the relative risks involved 5. Communication and Reporting to stakeholders using effective reporting tools. Reporting to include insight, options, recommendations and that demonstrate compliance with organizational goals. 7. Act as an escalation point for projects that may be in jeopardy due to risk or issues experienced during the project life cycle. 8. Expedites projects, planned or unplanned, as necessary to meet the firms overall objectives. 9. Ensure the projects delivered to the project manage office include all necessary artifacts and SME knowledge required to make the project successful.
Performs duties under minimal supervision, working with the management team and escalating most serious issues as appropriate. Interprets and engages resources to support the firms strategic goals.