About the Organization
Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.
Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.
The Office Manager coordinates and directs all business office activities, ensuring staffing needs are met and patient flow is efficient and effective. Involved in monitoring the day to day operations and concerns of patients and employees, monitors billing system, accounts payable, evaluates patient flow, registration, scheduling and prepares management reports. Assigns and delegates duties to employees, evaluates employee productivity and staffing needs, oversees the work of clerical staff and maintains personnel files. The Office Manager enforces compliance of policies and procedures and keeps clerical staff informed of hospital communications and policy changes. Acts as a delegate for all administrative functions / duties in the absence of the Director.
High School Diploma or GED
CERTIFICATION AND LICENSURE REQUIREMENTS
No Licensure or Certification Required
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Multi Line Telephone Operational Skills