Look for more than answers.
At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
As a Privacy Manager, you will work for the world leader in the industry, with a career where you will have the opportunity to collaborate and affect change while expanding your leadership skills and technical knowledge. You can make a real impact in a market that is growing and developing.
The Privacy Manager will work from our global headquarters in Secaucus, NJ.
Privacy Manager – the role:
Working with the Privacy Office, the Privacy Manager will provide advice and counsel to business teams, while providing compliance support on all aspects of U.S. federal and state privacy laws and regulations, with primary emphasis on HIPAA/HITECH, CCPA and state data breach notification laws. This professional will provide guidance on global data protection law, including GDPR and Privacy Shield compliance. The Privacy Manager will also assist in refining and standing up new data protection readiness programs necessitated by evolving global data protection laws and regulatory frameworks.
Assist with development, implementation and maintenance of privacy and data protection policies and standard operating procedures for HIPAA, GDPR, CCPA and other emerging domestic and global privacy laws.
Intake, investigate, notify and respond to OCR, state regulatory and patient inquiries regarding PHI and PII incidents and breaches. Direct appropriate mitigation and training.
Provide guidance on TCPA and CAN-SPAM compliance.
Work with cross functional business and legal teams to ensure alignment between privacy laws and regulations and business imperatives, including by developing practical solutions.
Analyze data privacy and protection incidents and breaches to determine trends and develop tailored training and solutions.
Provide periodic reporting of incidents, breaches, resolutions and trends to relevant stakeholders.
Manage process of responding to individual rights requests, ensuring compliance with regulatory timelines.
Assist businesses with data mapping, records of processing activities, DPIAs.
Stay abreast of new privacy and data protection requirements and assess their impact on existing operations; modify policies and procedures accordingly and collaborate with business teams to promote alignment between requirements and policies and procedures.
Work collaboratively with privacy and compliance team on day to day occurrences
Assist in department initiatives and special projects.
Work with Legal to interpret regulations, assist with and manage a variety of tasks, projects, and processes.
To qualify, the ideal candidate will have the following skills and experience
B.S. or equivalent required, M.S. or J.D. strongly preferred
CIPP/US, CIPP/E and/or CIPM or other relevant privacy certification highly desirable
7+ years in a law firm or healthcare company working on HIPAA privacy and security issues
5+ years addressing compliance regulations, state privacy laws and regulations, or other legal matters
Specialized knowledge of GDPR, CCPA, TCPA, CAN-SPAM and other emerging privacy laws and regulations
Experience with design, implementation and maintenance of privacy compliance policies, procedures and programs
Demonstrated ability to translate regulatory requirements into practical and actionable elements while supporting business strategy.
Experience providing guidance on the effective development and implementation of privacy controls.
Experience in performing privacy risk assessments and ongoing privacy compliance monitoring activities.
Demonstrated project management experience
Effective communication (verbal and written), research, drafting, proofreading, planning, organizational and computer skills
Strong interpersonal skills; ability to interact professionally with colleagues, customers and patients
Ability to maintain composure under pressure
Ability to follow through, meet deadlines, maintain the highest level of confidentiality, anticipate requirements and build relationships
Must be resourceful and creative with a roll-up your sleeves mentality
Self-motivated and results-oriented
Join us for competitive benefits and development opportunities in a progressive and supportive environment. Help us improve our service, and the experiences of our patients and colleagues. Work with us and together we can be better.
Your Quest career. Seek it out.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.