Look for more than answers.
Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
As an IT Support Analyst, you will work for the world leader in the industry, with a career where you will have the opportunity to collaborate and affect change while expanding your leadership skills and technical knowledge. You can make a real impact in a market that is growing and developing.
This on-site position is based at our Lewisville, TX location.
IT Support Analyst—the role:
The IT Support Analyst assists in the functional needs analysis and provides support through creating reports, pulling data and providing UAT. This professional ensures systems developed are integrated into the technical and functional environments.
Contribute to customer and Systems Analyst definition of functional specifications.
Translate functional specifications into programming and sub-system specifications.
Estimate work effort and timeframe for completion.
Code application in appropriate programming language, job control language, and utilities.
Develop and execute unit and systems integration test plans.
Prepare and test Operations instructions for developed programs and sub-systems.
Maintain assigned systems' application source code and job control language.
Analyze system problems, write and test code for problem resolution.
Maintain and resolve code problems on both a scheduled and on-call basis.
Meet scheduling deadlines and project commitments.
Train Computer Operators and End Users on the developed systems.
Document technical and functional aspects of the program or sub-system.
To qualify, the ideal candidate will have the following skills and experience:
3+ years of software support and technical support experience
Sunquest, CoPath, or LabSEQ experience preferred
Experience with SQL
Some business knowledge of Healthcare Industry
Knowledge of database design
Knowledge of relevant programming language
Knowledge of communications across various platforms
AA or BS degree in Computer Science with an emphasis on application programming and systems analysis/development
Some travel may be necessary
After hours and weekend support may be required
Join us for competitive benefits and development opportunities in a progressive and supportive environment. Help us improve our service, and the experiences of our patients and colleagues. Work with us and together we can be better.
Your Quest career. Seek it out.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.