UnitedHealth Group
Provider File Maintenance Clerk - Green Bay, WI
At a glance
Location: US-WI-Green Bay Map
Posted: 11/12/2019
Closing: 12/11/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
UnitedHealth Group
Job description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


The Provider File Maintenance Clerk is responsible for providing claims support by reviewing, researching, and updating provider and contract information. Provider demographics and Tax ID owner information is critical to ensure claims payments are sent to the correct providers.


Primary Responsibilities:

  • Research, identify and obtain provider data/information needed to help process claims        
  • Research, identify and obtain provider data/information needed to help process claims        
  • Use appropriate systems/platforms/applications to enter and update provider and contract information
  • Navigate systems tools and screens efficiently and effectively (e.g., keyboard skills, macros, shortcuts)
  • Use appropriate documentation, reference materials and/or websites to ensure that claims are processed accurately and efficiently
  • Consistently meet established productivity, schedule adherence, and quality standards


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • 1+ year's data entry experience
  • Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications

Preferred Qualifications:

  • 1+ years’ experience working with medical claims
  • 1+ years’ UHOPS experience

Soft Skills:

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product


Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: UnitedHealth Group, Provider Fail Maintenance Clerk, Data Entry, Windows

Provider File Maintenance Clerk - Green Bay, WI