ABB Group
- QCS Field Service Technician
At a glance
Location: US-WA-Longview Map
Posted: 01/16/2022
Closing: 02/15/2022
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

QCS Field Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this position, you will provide technical support for Process Automation Process Industries in IAPI Service in Longview, Washington, delivering superior, professional service, remotely or on-site.

Reporting to the Director, Service Operations, you will be required to work independently or as part of a team based on customer/contract requirements.

Your responsibilities

  • Troubleshooting electronic, electrical and mechanical subsystems.
  • Perform sensor collection and correlation with paper mill labs.
  • Knowledge of various paper processes to assist in the increase of paper quality.
  • This position will be focused on the ABB Quality Control System product lines including the ABB 800xA and legacy systems.
  • A good working knowledge of Windows and Microsoft products will be a plus.
  • This person needs to be self motivated and self directed to accommodate numerous and various customer requests.
  • Good communication skills are a must.
  • Technical skills will be considered the foundation of this position to deliver contract services.
  • Additional skills include delivery of sales support and seek out opportunities for revenue growth.

Your background

  • Associates degree in Electrical, Chemical or Computer Science or related field or a special combination of education and experience would be considered.
  • 8 years of experience working with Quality Control System​ (QCS) system maintenance and Process Control.
  • This person will develop a good working knowledge of multiple ABB QCS systems and customer satisfaction skills and some advance skills such as networking.
  • Our engineers develop excellent troubleshooting skills to resolve equipment issues.
  • Travel up to 70% may be required.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.


  • Retirement plan
  • Life insurance
  • Disability insurance
  • Medical insurance
  • Wellbeing program

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website

ABB in the United States requires employees to be fully vaccinated against COVID-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical/disability accommodation.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [Click Here to Email Your Resumé]. Resumes and applications will not be accepted in this manner.

QCS Field Service Technician