This position is responsible for daily receptionist support and coverage, as well as defined administrative duties for the office business needs.
Essential Job Functions:
-Manage front desk phone; Screen and directs calls, while taking any necessary messages and directing them accordingly.
-Greets persons/visitors entering the facility, ensures knowledge of site layout.
-Call person and let him/her know their guest is here; ask if they would like a beverage.
-Assist with various administrative requests from the team.
-Mail: pick up packages, deliver mail and packages. Create and drop off FedEx shipments. Schedule courier pick-ups (street fleet).
-Help book conference rooms, maintain conference rooms, and become knowledgeable about AV equipment in conference rooms. Reserve conference room.
-Ask maintenance to look at something or schedule something/fix items.
-Coordinate meals for meetings using various caterers.
-Keep kitchen clean, and run dishwasher once a week. Restock refrigerators with beverages daily, order beverages bi weekly.
-Manage and maintain lobby space. Ensure all space is clean and neat at all times.
-Place requests for cleaning when needed. Manage the various electronic displays throughout the facility.
-Office supply orders; paper/Xerox orders; restock supplies as needed.
-Experience in a corporate setting
-Exceptional interpersonal and communication skills, both written and verbal.
-Good computer skills and proficient in the use of Outlook email and MS Office-Excel, Word, PowerPoint, Access.
-Superior customer service skills and orientation.
-Collaborative style and ability to maintain professionalism at all times under stressful situations.
-Strong organizational skills and attention to detail.
-Ability to plan and manage work under time constraints, without direct supervision.
-Learn and adopt ideas pursuant to site functions and needs.
-Understand proper escalation paths and how to use them.
-Flexibility in handling daily tasks.
-Ability to change task priority levels when needed.
-Communicates with and helps other team members resolve issues.
-Shares knowledge and experience with the team, while reaching out for help.
-Provides a positive, cohesive company image.
-Takes ownership of providing superior service.
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