Role: Customer Service Representative (Call Center Setting)
Schedule: Monday-Friday, 8am-5pm
Pay: $16 per hour
Employment Type: Temp-to-hire; Full-time
Location: Plano, TX
- Handling inbound and outbound calls in a call center environment.
- Assisting callers with questions & concerns regarding their devices.
- Input help tickets for client and customers.
- Exceptional interpersonal and customer service skills (written and oral) and the ability to handle escalated calls.
- Ability to think logically and critically in a very fast-paced environment.
- Must possess computer skills and have ability to learn new software & use multiple systems simultaneously.
- Strong time management and organizational skills & ability to adapt easily to ever-changing projects.
- 1+ years of call center experience.
- 1+ years of customer service experience.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.