Schedule: Tuesday to Saturday 3:00am - 12:00pm
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.
The Imaging Technician II is responsible for
preparing and scanning requisitions, knowing all of the functions of the
Imaging Technician I, plus additional functions.
- Basic computer skills
- Good organizational skills
- Fine motor skills
- Understanding of requisition types
- Requisition handling and delivery
- Understanding of compliance regulations related to
- Flexibility and a willingness to adapt to change and
pursuit of continuous improvement
- Commitment to fulfilling internal and external
customer requirements in the course of carrying out routine position
- Willingness to actively contribute to a team based
- Ability and willingness to support the goals of the
department with regard to staffing needs on weekends, holidays, on call and overtime.
- Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner.
- Performance task proficiency includes but is not limited to the following manual functions: sorting, pickup and delivery of requisitions to Imaging billing, preparing requisitions.
Instrument maintenance includes but is not limited to the following functions: Daily cleaning and inspection of equipment
- Change ancillary equipment (ink cartridge, skimmer
roller, bulbs), as needed.
- Initiate calls for vendor intervention, when needed.
- Inventory control of supplies.
Scanning, performance task proficiency includes but is not limited to the following functions:
- Accessing and navigating in the imaging software and
- Print Batch Header sheets.
- Monitor image on the screen and take appropriate
action to ensure quality.
- Resolve the images in the Quality Review (QR)
- Box requisitions and attachments for Billing.
This individual will have completed the necessary
training consistent with local business unit practices for the Imaging
Department. Prior to promotion to this level, the Imaging Technician II must show a strong proficiency in all areas noted above.
The Imaging Technician II is involved in more
complex processing including but not limited to:
- Instrument operation and preventive maintenance
- Scanning documents
- Work flow management into and within Imaging
- Specific functions will require additional data
entry skills and good written/verbal communication skills
All responsibilities of the Imaging Technician II
meets or exceeds productivity and quality standards for Imaging Technician I.
Solves more complex problems on a routine basis.
Identifies problems with preparing and scanning
requisitions including missing labels on attachments, staples, paper clips, rubber bands, tape, ripped pages, adhesives, loose scripts, instrument maintenance, QR etc. and is able to resolve or forward information to the Group Lead and/or Supervisor in support of timely problem resolution.
Demonstrates an ability to learn the job duties
assigned to the Imaging Assistant II, and develops an understanding of how all the functions in Specimen Processing and Remote Sites working together and how they impact the quality of service to our internal and external customers.
Meets quality and production standards within 1
month of completing training.
Completes all required written documentation such
that it is understandable to others, legible and within the assigned time
Reports to work on time, and follows attendance
guidelines; supports the department’s performance in the event of coworker absences.
Learns additional functions within Imaging to allow
timely progression to the next level.
Performs other duties as assigned.
Adheres to all Quest Diagnostics policies and
procedures, including safety and compliance.
Handles multiple tasks simultaneously and works in a
Communicates effectively with all levels of staff
both verbally and written.
Maintains composure while working under pressure.
Reflects good judgment at all times when determining
what action to take in resolving problems.
Adheres to Quest Diagnostics’ Core Values, safety,
compliance and work process policies and procedures.
Works in a biohazard environment, in compliance with
all applicable safety requirements.
Keeps work area neat and clean; complies with 5S
Able to sit, stand or walk for long periods, able to
lift up to 50 lbs., maneuver large carts and/or racks with documents.
Demonstrates strong interpersonal skills that foster
a positive working environment.
Demonstrates work assignment flexibility and ability
to adapt to change.
Must have some flexibility with regard to work
Incumbent should possess the knowledge, skills and
experience usually obtained by:
High School or equivalent
Prefer at least 1 years experience in a production
Must have familiarity with personal computers, basic
Windows-based software and good typing skills.
Prefer familiarity with mainframe computer operating