Buy Buy BABY
- Sales Floor Associate
At a glance
Location: US-NJ-Deptford Township Map
Posted: 07/12/2018
Closing: 08/11/2018
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
buybuyBABY is seeking passionate, energized, customer service focused people who thrive on a fast pace, enjoy working in a team environment, and take pride in making every customer experience remarkable. buybuyBABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!The Sales Floor Associate oversees a Department within the store. In this role you will be a product, service and selling expert for your area while meeting sales and productivity goals. Key Responsibilities: • Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, add-ons, and home deliveries • Meets with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference list • Explains features of a broad array of merchandise to customers • Promptly and politely responds to customer inquiries and requests for support • Resolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfaction • Organizes and straightens merchandise areas on the sales floor • Performs Registry Specialist tasks • Performs Sales Associate tasks • Knowledgeable of available technology and tools • Assists customers by offering a Baby order when merchandise is out of stock or not carried in the store • Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping • Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities Education/Experience: • High School diploma or equivalent • 2-4 years of retail experience desired
Sales Floor Associate