- Senior Human Resources Specialist
At a glance
Location: US-NE-Omaha Map
Posted: 06/24/2020
Closing: 07/23/2020
Degree: 4 Year Degree
Type: Full-Time
Experience: At least 5 year(s)
Job description

Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

We are currently seeking

Job Summary: 

Our HR department is currently seeking a Senior HR Specialist for our team in Omaha!

The Senior HR Specialist works on a variety of complex HR inquiries, consultations and transactions. This may include topics such as onboarding support, performance guidance, employee issues, investigations or complaints, policy interpretation or guidance, severance and end of employment support as well as supporting corporate and departmental policies and inquiries. 


Essential Duties:

  • Participate in creating, administering, and continuously updating procedures for resolution of all HR related issues at the business level
  • Respond with a sense of urgency to problems escalated and inquires for North America employees
  • Provide analysis and feedback to supported business leader staff and appropriate departments regarding recurring problems and recommending improvements aimed at reducing future occurrences of problems
  • Supports and responds to inquiries and transactions obtained through a variety of mediums including HR Hotline, emails and instant messaging
  • Responsible for support and partnership with aligned HR Business Partners and their specific business leaders

Job requirements



  • Bachelor's degree from an accredited college or university with major course work in Human Resources, Accounting or Business desired
  • Equivalent work experience in a similar position may be substituted for educational requirements


  • Minimum of 5 years’ experience in Human Resources or a similar environment
  • Minimum of 2 years in HR Business Partner or HR Generalist role, preferably in a multi-site company/location environment 

Our solutions connect people with each other, and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories.

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Senior Human Resources Specialist