Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.
We are currently seeking
Our HR department is currently seeking a Senior HR Specialist for our team in Omaha!
The Senior HR Specialist works on a variety of complex HR inquiries, consultations and transactions. This may include topics such as onboarding support, performance guidance, employee issues, investigations or complaints, policy interpretation or guidance, severance and end of employment support as well as supporting corporate and departmental policies and inquiries.
- Participate in creating, administering, and continuously updating procedures for resolution of all HR related issues at the business level
- Respond with a sense of urgency to problems escalated and inquires for North America employees
- Provide analysis and feedback to supported business leader staff and appropriate departments regarding recurring problems and recommending improvements aimed at reducing future occurrences of problems
- Supports and responds to inquiries and transactions obtained through a variety of mediums including HR Hotline, emails and instant messaging
- Responsible for support and partnership with aligned HR Business Partners and their specific business leaders