John Vance Auto Group in Guthrie is looking for Automotive Service Advisors to join their industry leading service team! Previous Automotive experience is not required- we are willing to train the right individual! If you are looking for a new career, and have Customer Service experience, APPLY NOW!
- Consultant and interpret customer needs for the mechanics.
Serve as the primary point of contact for all automotive service and repair matters.
- Understand customers’ problems and arrange for appropriate service.
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics.
- Continuously keep the customer updated on repair needs and completion times.