Ward Leonard CT LLC
Service Technician
At a glance
Location: US-LA-Houma Map
Posted: 03/27/2020
Closing: 04/26/2020
Degree: High School
Type: Full-Time
Experience: Not Specified
Ward Leonard CT LLC
Job description


Summary


Provides preventative and corrective field mechanical service on motors, generators, breakers and
control panels, and other rotating electrical equipment on-site at client locations.



Essential Duties and Responsibilities include the following. Other duties may be assigned.


Work primarily off-site with minimal supervision, properly use diagnostic tooling and literature to
troubleshoot machine systems and components. This involves travel to customer sites worldwide (land
and offshore) by vehicle, helicopter/plane, boat, etc. (may be for extended periods of time).

Work as needed at in-house service center when not in the field.

Prepare various reports as directed to maintain accurate records on equipment and preventative
maintenance.

Maintain accurate and thorough records of services performed; legibly transfer records to Service Repair
Order (SRO) upon completion of each service assignment and communicate to Service Manager upon
completion of assignment.

Effectively communicate to customer agents in regards to diagnosis and possible repair options
available; obtain proper customer authorization.

Work within all safety parameters set up by company and all customer sponsored safety programs while
performing work at their locations.

Maintain weekly paperwork and timesheets.

Must be knowledgeable in generator theory of operation as it pertains to troubleshooting of nonfunctioning equipment.

Basic understanding of electrical troubleshooting of HMI panels, low voltage control panels, wiring
diagram construction and interpretation to assist in troubleshooting of electrical components/wiring
faults.

Understanding of analog control systems as well as digital control systems as it pertains to generator
operation and control.

Knowledgeable in Automatic Voltage Regulator operations and diagnosis of Basler, Marathon,
Stamford/Newage, AVK.

Operational knowledge of paralleling and non-paralleling control panels.

Must have the ability to discuss abstract and complicated problems with peers in the industry.

Must be willing to work weekends and overtime as required - 24/7 On-Call status.
 

Job Qualifications

Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.



Education and/or Experience


High school diploma required; one year certificate from technical school preferred; or six to twelve
months' related experience and/or training; or equivalent combination of education and experience.

Required to work in shop environment or accompany senior technicians for a training period of at least 6
months prior to going on assignments. Periodic training is also required.



Certificates, Licenses, Training


Forklift and overhead crane certification required. A valid drivers license and required auto insurance
coverage. Must have the ability to obtain a passport and TWIC card. Periodic training as required.



Computer and Equipment Skills


To perform this job successfully, an individual should be proficient with and flexibility in learning
computer software programs including but not limited to Microsoft Word, Excel, and Windows as well as
OEM software programs.



Travel


Travel is required, 75%. Travel may be for extended periods of time.



Physical Demands


The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The
employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and
arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb, balance,
bend, stretch, stand, lift and/or move up to 60 pounds unrestricted as position requires the ability to
work off of a man lift, ladders, and scaffolding. Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The use of Personal Protection Equipment (PPE) is required for the feet, head, ears, and eyes in shop or
safety sensitive areas.



Work Environment


The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to humid conditions;
moving mechanical parts; precarious places; fumes or airborne particles; risk of electrical shock and
vibration. The employee is occasionally exposed to toxic or caustic chemicals; outside weather conditions
and extreme heat. The noise level in the work environment is usually above normal conditions.
Service Technician