Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
The primary responsibility of the Laboratory General Supervisor is to provide coverage in the field ensuring that health screenings and venous blood draws are completed accurately and on time. The Laboratory General Supervisor also ensures quality control checks on all equipment used in the onsite clinic. Maintain a safe and professional environment for clients and employees; perform with confidence all aspects of a health screening, including specimen collection and processing duties following established practices and procedures.
Duties and Responsibilities:
Perform biometric screening at client sites including finger stick or venipuncture blood collection, BMI, Blood Pressure and other health screening services based on service package
Performs QC testing on all equipment for proper functioning and calibrations to ensure accuracy of results.
Performs basic waived testing technical procedures on blood samples and completes required quality control.
Provide exceptional customer service at all health screenings.
Maintains accurate, complete, and legible records.
Participates in training/retraining and continuing education programs as necessary.
Complies with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents.
Understands and complies with applicable federal, state and local laws. Adheres to quality assurance procedures and good manufacturing practices.
Maintain all HIPAA and OSHA standards while on events.
Performs other related duties as necessary.
Clinical Laboratory Technologist, Specialty Technologist, Medical Technologist or qualifying degree from an accredited university
Valid State of Nevada license as a General Supervisor
At least 3 years of experience working in a licensed laboratory.
Physical and Mental Requirements:
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 40 pounds may be lifted and carried occasionally. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Requires use of phone and PC.
Fine dexterity with hands/steadiness.
Handling stress & emotions,
Concentrating on tasks
Adjusting to change,
Sitting or standing for long periods at a time
Position requires travel.
Proficient with finger sticks, venous blood draw and manual blood pressure.
Ability to understand and perform complex procedures and techniques and work with complex instrumentation (Cholestech and/ or Cardio Check experience preferred).
Knowledge of laboratory equipment calibration requirements and techniques.
Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary.
Must be knowledgeable of required regulations and comply with them.
Ability to provide excellent customer service internally and externally.
Possess good written and verbal communication skills.
Ability to read, understand and follow detailed procedures.
Basic computer skills necessary including access to internet / email.
Strong communication skills both written and verbal.
Pleasant and friendly, yet professional personality.
Proficient in Microsoft Office Suite, specifically Word, Outlook, and Excel.