Specimen Tech Assoc- Marlborough, Massachusetts - Monday to Friday 7:00am-3:30pm (Rotating Weeks)
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.
The SPT I is responsible for general support functions within the Specimen Processing Department. This position requires strong data entry skills. Functions performed may include but are not limited to A-station, presort, pickup and delivery of processed specimens to the laboratory, imaging/microfilming, centrifugation and aliquoting. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and is able to learn and understand specimen types related to test(s) ordered by client. The SPT I must have to the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. The SPT I will be exposed to many different demands made by the customer. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times.
Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together.
Identifies problems with specimen types, missing information etc. and may have to assign the appropriate problem message.
Demonstrates an understanding of the compliance policies related to test ordering.
Meets standards for production and accuracy within 6 months.
Understands the complex relationship between test(s) ordered and specimen received.
Completes all required written documentation, legibly and within the assigned timeframe
Reports to work on time, and follows attendance guidelines.
Learns additional functions within Specimen Processing to allow timely progression to the next level.
Performs other duties as assigned
Handles multiple tasks simultaneously and works in a production environment.
Communicates effectively with all levels of staff.
Maintains composure while working under pressure.
Reflects good judgment at all times when determining what action to take when resolving problems.
Adheres to Quest Diagnostics core values, safety and compliance policies and procedures.
Works in a biohazard environment, practicing good safety habits.
Keeps work area neat and clean.
Able to sit or stand for long periods.
Demonstrates strong interpersonal skills that foster a positive environment.
Demonstrates flexibility and ability to adapt to change.
Incumbent must be 18 years old or over and currently enrolled in High School.