The Nature's Bounty Co.
Sr. Mgr., Customer Development
At a glance
Location: US-WA-Issaquah Map
Posted: 11/22/2019
Closing: 12/21/2019
Degree: 4 Year Degree
Type: Full-Time
Experience: At least 7 year(s)
The Nature's Bounty Co.
Job description


Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.
 



Job Description

As The Nature's Bounty Co. continues to drive business with our largest retailers, our team supporting Costco is searching for a new Senior Customer Development Manager to join them in the Issaquah, WA office.  The Senior Manager, Customer Development is responsible for the strategic functional management, leadership and execution of all sales related activities for their assigned Customers within the channel’s region. The individual will support the team with The Nature’s Bounty Co. systems and with customers systems (ie: MPULSE, pricing system, etc.) 

Responsibilities include, but are not limited to:

  • Deliver target Budget plan and new product distribution goals. 
  • Execute our brand and category growth strategy that align with Costco.
  • Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals.
  • Maintain clear understanding of customer objectives, and liaise with RVP to develop operational plans to manage execution and measure results.  
  • Relationship management with account cross functional areas, corporate and divisions. 
  • Ongoing meetings and access to DMM’s and VP of merchandising.  
  • Educate our business partners on our products, retail goals, and measurement of success to better partner with Costco.
  • Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc. 
  • Manage daily business in partnership with Costco, including: UPC product/item setup, maintenance, logistics and inventory management.
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items). 
  • Responsible for working with agencies to input Trade Investment Management (TIM): system input, trade fund management, direct sales forecasting and projection activities for the company.  
  • Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
  • P&L management within respective account coverage.
  • Perform other duties as required. 
Job requirements

  • 7+ years’ experience; minimum 2 years National account sales experience preferred.  Experience with Costco highly preferred.
  • Sales experience in the Convenience, Grocery, Drug and/or Mass retail channel(s) a plus. 
  • Experience in consumer goods and Vitamins and supplements is highly preferred.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Strong cross functional relationships within Costco  
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • High level of organizational skills, good written and oral communication skills
  • Ability to work independently and meet deadlines
  • The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations, goals
  • Problem solver with a solutions oriented mindset
  • Must be a dynamic leader who can push past obstacles, overcome objections
  • Understand the value of listening to customers, gaining insights and moving objectives forward
  • Must be an articulate communicator who can quickly synthesize data
  • P&L management and strong financial acumen
  • Bachelor's degree in business or related field required, MBA a plus.
  • Overnight travel required

Sr. Mgr., Customer Development