Quest Diagnostics
- Sr. Project Manager, Clinical Trials/Pharma Analytics Solutions (Virtual)
At a glance
Location: US-NJ-Secaucus Map
Posted: 05/07/2021
Closing: 06/06/2021
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

Job Summary

This position will lead a variety of medium-to-large projects within the Healthcare Analytics Solutions Portfolio. Healthcare Analytics Solutions is an innovative team that leverages Quest data assets to enable customers to systematically address strategic imperatives by bringing actionable insights into workflows across therapeutic R&D, diagnosis, and care continuums. This role will focus on leading projects in a portfolio of data and insight solutions that illuminate patient, diagnostic, and therapeutic journeys to a range of clients in pharma/biotechs.  

Using agile and Quest Management System (QMS) methodologies, this Project Leader will ensure the portfolio is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. QMS is Quest Diagnostics’ approach to using a set of proven tools and methodologies to drive successful execution of, and results from, key initiatives and day-to-day work. It is the structured way we manage, lead, and solve problems. It is built on 7 practices:

•         Management approach & governance

•         Breakthrough management and Hoshin planning

•         Customer insights and solutions development

•         Process management

•         Continuous improvement

•         Project management

•         Change management

Job Responsibilities

•         Manage and optimize the delivery of value in projects, by asking the right questions to ensure strategy and execution alignment by partnering effectively with a diverse team of stakeholders (Project Management, Architecture, Marketing, etc.)

•         Leads and owns project execution

•         Leads teams through issues and roadblocks

•         Is prepared to roll up their sleeves and work through detailed issues

•         Acts as a change agent to drive teams toward success

•         Owns the timeline, budget, resource constraints, and deliverables / results

•         Shifts between the "big picture" and the small-but-crucial details

•         Actively communicates with project sponsors and stakeholders and hosts forums to facilitate regular points of communication with stakeholders and project leaders

•         Develops and communicates metrics, status reporting, and other related activities

•         Drives continual improvement of project performance and implements changes as necessary

•         Over a period of time, being coaching / guiding others in Lean‐Agile practices and mindsets

Qualifications/ Job Requirements

•         Demonstrated experience leading projects from initiation to completion (6 to 10 years experience)

•         Clinical trials and pharmaceutical industry experience preferred

•         Demonstrated experience facilitating discussions or workshops

•         Demonstrated ability to develop strong relationships with others

•         Demonstrated experience leading changes

•         Demonstrated ability to influence business leaders

•         Demonstrated data analysis skills

•         Some experience in continuous improvement

•         Some experience with process management

•         Basic knowledge of VOC tools

•         Effective written and verbal communication skills across multiple formats:  formal presentations, meetings, conference calls, e-mails, and memos 

•         Ability to handle multiple projects simultaneously

•         Skilled in Microsoft Word, Excel, PowerPoint, Rally (or other agile tool), and Project

Additional Duties

•         Participation in Communities of Practice

•         Documentation of business processes

•         Completion of required continued learning


•         Bachelor's degree required

•         Formal training in agile or in the Scaled Agile Framework (SAFe) is desired.

•         Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired.

•         Additional trainings for Quest specific approaches may be required within the first 6 months of entering into the role

Skills and Behaviors Critical for Success in the Role

•         Creativity and Problem Solving

•         Conflict Resolution

•         Effective Communication Style

•         Servant Leadership

•         Teamwork/Collaboration

•         Mentoring and Coaching

•         Organizational Awareness

•         Transparency and Integrity

•         Demonstrates a Strong Moral Compass

•         Has a Talent Mindset

•         Collaborates to Seize Opportunities

•         Transforms Strategy into Action


•         0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts)

•         Some evening work hours may be required, depending on project needs

Sr. Project Manager, Clinical Trials/Pharma Analytics Solutions (Virtual)