Cardinal Health
Sr. Representative, Customer Order Managment
At a glance
Location: US-TN-La Vergne Map
Posted: 09/20/2019
Closing: 10/19/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Cardinal Health
Job description

What Customer Order Management contributes to Cardinal Health

Customer Order Management is responsible for expediting orders by acting as a liaison in problem-solving, research and problem/dispute resolution.


    Accountabilities in this role

    • Responsible for order entry
    • Responsible for inbound and outbound customer calls
    • Research and resolve order issues
    • Process customer orders, follow up as necessary
    • Customer-service role in a call center environment

    What is expected of you and others at this level

    • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
    • In-depth knowledge in technical or specialty area
    • Applies advanced skills to resolve complex problems independently
    • May modify process to resolve situations
    • Works independently within established procedures; may receive general guidance on new assignments
    • May provide general guidance or technical assistance to less experienced team members

    Qualifications

    • High school diploma or GED certificate preferred
    • Prior computer experience using Microsoft Office systems required

    Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Sr. Representative, Customer Order Managment