Intrado’s video technology platform, connects people in an intuitive manner using live, interactive video to bring the experience to life. Our leading enterprise streaming platform empowers organizations to leverage video to reach their stakeholders on any device, at any time. In today’s world of dispersed workforces, video can bridge the gap in communication creating authentic and engaging conversations. Diverse organizations have relied on the Company’s industry-leading products and innovative services to stay ahead of consumer expectations and business demands for over 30 years.
Intrado’s Digital Communications department is currently seeking a Sr Webcast Producer for our site in Chicago, IL.
This role will manage client projects utilizing Intrado’s platform solutions and EaaS (Events as a Service) model to provide an end-to-end event experience for our customers. This opportunity will allow individuals to utilize their technical and interpersonal skills to help prepare, test, and deliver our online events to our clients. You will partner closely with multiple departments internally to understand our clients’ needs and help deliver Best in Class video experiences.
Day to day responsibilities include, but are not limited to:
Develops and maintains full-scale, detailed project plans to be used in tracking key project milestones and deliverables weekly. Identifies critical paths and dependencies with other departments, resources or 3rd party contractor
Performs webcast configuration, testing and delivery
Organizes, prepares and uploads event content (text, images, audio, video, etc.)
Assists in the live production of webcasts, recordings and broadcastings
Ensures the quality of the event is up to the clients standards and provides frontline support across multiple events, ensuring issues are resolved in a timely matter and to the clients' satisfaction
Establishes an excellent working relationship with assigned clients and continuously strives to improve the level of overall service the company is providing
Participates in client meetings and conference calls to identify issues and make recommendations on how to eliminate future issues
Other duties as assigned