We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
Develop and execute key Incentive Compensation reporting and analytics tools used to incent the commercial sales force to drive sales performance and exceed strategic growth goals
Build and test Incentive Compensation components and payment tables within the Incentive Compensation tool
Develop and support ad hoc Incentive Compensation reporting and analysis
Develop and maintain monthly performance ranking reports used to determine final Commercial President’s Club winners
Lead the incentive comp payment extraction from the incentive tool and submit Incentive Compensation approved payments to Corporate Payroll
Develop and support training and administrative functions required to maintain and enhance the Incentive Compensation tool; ensuring high level of understanding.
Responsible for accurate and timely development and delivery of Commercial incentive compensation reports
Monthly/quarterly/yearly report validation, UAT and data analysis: standard reporting used by the Commercial sales team to track compensation payments, account performance and Rankings for President’s club
Recommend criteria to be used for President’s club Ranking report, draft communication and validate all final report results that identify the winners of the program
Establish and follow efficient processes,, identifying issues and working with business partners to resolve: includes building plan calculations and supporting payment reports
Contributes to incentive compensation training materials
Identify process improvement opportunities and recommend options to implement
Extract, reconcile, support and archive all Commercial Incentive Compensation quarterly and annual payments: Validate regional and corporate approvals have been received and submit payment files to Corporate Payroll
Accountabilities / Metrics
Accurate execution of sales compensation reports and analytics
Accurate and on -time delivery of Commercial President’s Club winners
Revenue realized due to improved sales force performance
Increased VOC survey score; satisfaction improvement Reduction in Sales Turnover
Cost savings due to process improvements
Proficient analytical skills
Ability to effectively communicate from sales rep to Senior Leadership
Demonstrated ability to successfully manage multiple projects under tight deadlines
Problem resolution skills with ability to drive to root cause
Soft Skills (Lominger Competencies)
Drive for Results
Communication and partnering
Sales Performance Management – sales incentives, operations or sales support, 5+
Proficient with access, excel and relational databases
Experience with automated technology solutions
Bachelor’s degree in business or finance preferred