Reading Hospital
Supervisor Outpatient Scheduling
At a glance
Location: US-PA-Reading Map
Posted: 09/16/2019
Closing: 10/15/2019
Degree: High School
Type: Full-Time
Experience: At least 2 year(s)
Reading Hospital
Job description

JOB SUMMARY- Supervisor of Outpatient Scheduling

The Outpatient Scheduling Supervisor (OSS) is responsible for supervising the Outpatient Scheduling Representatives (OSR) and Scheduling Coordinators.

The functions that are supervised are related to timely and accurate collection of data to complete the scheduling, pre-registration and/or insurance verification,

when applicable, for all tests/procedures, including complex diagnostic procedures, during the scheduling call, as well as ensuring staff are modeling behavior to

promote a positive patient experience.



HS diploma or GED required

2 year/Associate Degree or combination of relevant education & experience may be considered in lieu of Associate's Degree


Relevant experience supervising a team of healthcare or hospital schedulers

Experience as a scheduler in outpatient setting preferred


Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Microsoft Excel

Microsoft Word

Multi Line Telephone Operational Skills


Computer Skills to include use and navigation

Customer Service Skills


Supervisor Outpatient Scheduling