Ultimate
Supplier Success Representative
At a glance
Location: US-CA-Aliso Viejo Map
Posted: 07/21/2021
Closing: 08/20/2021
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Ultimate
Job description
Ultimate Staffing is seeking a Client Service Representative to join a growing computer software company in Aliso Viejo, CA. We are seeking ENTRY LEVEL candidates. In this role, you will be responsible for problem-solving, troubleshooting, and maintaining excellent service!

 

Responsibilities

 

Manage 25-50 inbound/outbound phone calls a day to suppliers

Walk step by step with suppliers through the registration process

Assist different departments with collecting invoice samples

Resolving issues for suppliers over the phone and via email

Maintain a detailed case history in our case tracking system.

 

Experience And Education

 

High school diploma required; associate degree or college degree preferred

Minimum of 1 year experience in inside sales or customer service

Excellent written and verbal communication skills, with an emphasis on listening

Must be able to juggle being on the phone and using multiple online system interfaces to locate information for callers

Experience with Microsoft Outlook, Microsoft Excel and the Internet. Experience with Salesfore.com CRM is a plus

Ability to deal effectively with people while maintaining a professional and positive attitude

Ability to multi-task and meet goals

 

 

Qualities And Skills
 
  • Smart - Easily grasps complex technical and business problems and quickly arrives at viable solutions
  • Detail Oriented - Exhibits a natural inclination to pay careful attention to details
  • Ethical - Consistently demonstrates high standards of personal integrity
  • Natural Troubleshooter - demonstrates "out of the box' thinking when presented with a difficult challenge
  • Gets Things Done - Implements solutions quickly and with excellent quality
  • Personable - Relays a professional and courteous attitude to customers and co-workers
  • Seniority Level
    Entry level
     
  • Industry
    • Staffing and Recruiting
  • Employment Type
    Full-time
     
  • Job Functions
    • Customer Service
    • Information 


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Supplier Success Representative