Tech-Savvy Customer Service Representative
At a glance
Location: US-MN-Eagan Map
Posted: 10/10/2019
Closing: 11/09/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Job Duties:
  • Inbound calls assisting participants explaining the benefits of the program they signed up for
  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Pass on any feedback or suggestions by customers to the appropriate internal team

Pay: $16.00/Hour
Schedule: Monday-Thursday 11:30 AM - 8:00 PM & Friday 9:30 AM - 6:00 PM
Start date: Monday, August 5th at 11:30 AM

  • Bachelor's Degree or
  • Currently enrolled towards higher education
  • Good understanding of computer systems, mobile devices, and other tech products
  • 1-year customer service

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Tech-Savvy Customer Service Representative