UnitedHealth Group
VP Broker and Consultant Relations Local Markets
At a glance
Location: US-IL-Chicago Map
Posted: 03/11/2020
Closing: 04/10/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
UnitedHealth Group
Job description
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

Senior relationship executive opportunity for a candidate with strong knowledge of our industry, financial acumen and well-honed relationship skills.  This individual will be responsible for managing a several national brokerage and consultant relationships and crafting and executing firm-level strategies across all business lines and segments within Local Markets including all commercial business 2-3,000 employees

This individual is responsible for:

  • Developing national strategies that drive the growth and retention of UnitedHealthcare’s business with National Firms
  • Working with National Firms to gain insight that leads to developing even more effective solutions that help employers and their beneficiaries.
  • Enhancing UnitedHealthcare’s reputation and partnership with key leaders in your assigned brokerage firm(s).
  • Collaborating with our local and national teams to drive successful local deployment of these strategies.  
  • Employing a broad set of general management and problem-solving skills while working across business functions to help define innovative new solutions, and drive the realization of results.
Representative Functions:
  • Drive net growth of our business with the assigned national brokerage firm(s) and an increase in Net Promoter Score across our relationship (as viewed by both UHC and the consultant firm(s) assigned).
  • Foster personal relationships with targeted key leaders at all levels across the country for assigned firm(s). 
  • Work closely with local markets to identify and drive growth opportunities with assigned firms.
  • Facilitate meetings with UHC and assigned firm(s) regional leaders to identify growth and partnership opportunities not previously identified.
  • Develop deep understanding of assigned firm(s) unique strategies and go-to-market approaches and business needs and work with local markets to capitalize on these differences to drive growth 
  • Achieve a strong voice and relationship with UnitedHealthcare leadership.  Provide feedback to management on market trends as well as how we enhance our solutions to better help employers and members
  • Maintain a strong command of the healthcare industry and a foundational understanding of our customers’ experiences with us
  • Ensure that brokers have the right relationship development opportunities across UHG and monitor the relationship status/issues, driving remediation where needed.  This could be through direct meetings or through forums such as NAC meetings to connect leaders
  • Lead engagement strategy and agenda with assigned firm(s) to drive business plan. Could include annual broker events, national leadership meetings, region / market meetings, among others.  Leverage these interactions to drive your business objectives
  • Oversee regular consultant communications to ensure our message is shared effectively
  • Lead resolution of issues should they arise within our organization
  • Collect market feedback on our offerings and leverage that to develop plans to improve our offerings for employers and members
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Previous experience working in the health plan space and/or working for a major consultant/brokerage firm is preferred
  • Minimum 7 years of strong business, management experience in the health insurance industry, serving the Fortune 1000 marketplace
  • Bachelor’s degree required
  • Travel Required

Preferred Qualifications:

  • Previous experience working in the health payer space and/or working for a major consultant/brokerage firm is preferred
  • Strong preference for candidates who have experience high performing teams and have a deep understanding of the financial levers of our business and how they impact employers
  • MBA preferred
  • Location preference would be New York metropolitan area, Philadelphia, Dallas, Houston, Chicago, Atlanta, Washington DC, Minneapolis or other major metropolitan location with a material consultant/broker presence
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: VP Broker and Consultant Relations Local Markets, New York, NY, Philadelphia, PA, Dallas, TX, Houston, TX, Chicago, IL, Atlanta, GA, Washington, DC, Minneapolis, MN

VP Broker and Consultant Relations Local Markets