- Virtual Event Producer
At a glance
Location: US-IL-Chicago Map
Posted: 06/23/2020
Closing: 07/22/2020
Degree: 4 Year Degree
Type: Full-Time
Experience: Not Specified
Job description
Intrado is a global provider of communication and network infrastructure services. Intrado helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, Intrado has provided reliable, high-quality, voice and data services. Intrado has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. 

Intrado’s video technology platform connects people in an intuitive manner using live, interactive video to bring the experience to life. Our leading enterprise streaming platform empowers organizations to leverage video to reach their stakeholders on any device, at any time. In today’s world of dispersed workforces, video can bridge the gap in communication creating authentic and engaging conversations. Diverse organizations have relied on the Company’s industry-leading products and innovative services to stay ahead of consumer expectations and business demands for over 30 years.

Intrado’s Digital Communications department is currently seeking a Virtual Event Producer WITH VIRTUAL EVENT EXPERIENCE for our site in Chicago, IL.

We will also consider the following locations:
El Segundo, CA
San Francisco, CA
New York City, NY
Woburn, MA

During COVID-19 Pandemic these roles will be able to work from home. Once the environment settles, these roles will work from one of our office places.

The Virtual Event Producer is responsible for coordinating and configuring the layout, design and features during a clients’ virtual engagement process. The Producer provides clients with an understanding of technical requirements to create virtual events and provides training and live day support.

Day to day responsibilities include, but are not limited to:

Primary technical contact for the client team during the virtual engagement process
Provides clients with an understanding of technical requirements to create their virtual events and provides training as needed
Organizes, prepares and uploads the event content for the virtual environment .
Establishes an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing
Participates in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences
Escalate issues to management that are outside of an employees' control and could adversely impact service provided to the client
Provides mentorship to less experienced employees
Other duties as assigned
Job requirements
Bachelor's Degree from an accredited college or university with an emphasis in Marketing, Business Administration, Graphic Arts, Digital Design, Computer Science or a related field or equivalent work experience may be substituted for educational requirements

3 years of experience in digital media, or content production or multi media web design required
2 years of experience in Client Services or Operations required
Microsoft Office Suite required
Adobe Photoshop (advanced skills preferred, basic required)
Adobe Dreamweaver (advanced skills preferred, basic required)
Adobe Premier preferred
Beginner to Intermediate MS Sharepoint preferred

Ability to coordinate multiple projects at various stages of the lifecycle
Ability to keep up to date on virtual event technology
Strong communication skills, both verbal and written
Strong organization skills and the ability to multi-task
Ability to be innovative and think outside of the box
Multi-lingual in Spanish, French, Japanese, Chinese or Korean a plus

Intrado is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.

At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.

We Connect.  We Deliver.  We are Intrado.

Equal Opportunity Employer/Veterans/Disabled

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Virtual Event Producer