CHRISTUS Health
WalkMe Digital Adoption Developer
At a glance
Location: US-TX-Irving Map
Posted: 02/07/2020
Closing: 03/06/2020
Degree: Not Specified
Type: Full-Time
Experience: 5 to 7 years
CHRISTUS Health
Job description
Description

CHRISTUS is powered by people and by software. It is crucial to our organization that Associates and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. This individual will spearhead and manage the enterprise digital adoption initiatives, to ensure that our organization is getting the most out of our digital assets.

As a Digital Adoption (WalkMe) Developer, you will be responsible for: 

  • Develop user adoption plans to support major application roll-outs
  • Establish metrics and document baselines for each User Adoption effort
  • Conduct training as needed to aid user adoption efforts
  • Develop marketing materials for user adoption efforts
MAJOR RESPONSIBILITIES
  • Build solutions to drive change to ensure root cause of re-occurring issues are resolved
  • WalkMe knowledge, troubleshoot technical issues in Salesforce
  • Troubleshooting issues that come through on those areas
  • Act as first line of support for walkme troubleshooting


Requirements
  • 5-7 years of implementation or professional services experience at a SaaS company
  • Familiarity with API's, webhooks, scripts, macros and/or basic JavaScript preferred
  • Instructional design experience preferred
  • WalkMe experience preffered
  • Proficiency in Microsoft Word, Excel, and PowerPoint is required
  • HTML, CSS, and/or JavaScript experience is an advantage
  • UX Background is a plus
  • Familiarity with Infor, Office 365, SuccessFactors, and other enterprise software is a plus
WalkMe Digital Adoption Developer